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Our COVID Re-Opening Plan

We are looking forward to seeing you all again as our clinic slowly reopens!  As we start welcoming you back to in-person sessions, there are some small changes to how we conduct the sessions, and the steps we are taking before and after your appointment to maintain a clean and healthy environment. These changes are guided by Ontario Public Health and our professional associations.


We are all adjusting during this time and thank you in advance for your compliance as we strive to make the health of our staff, children, their families, and the community our priority. These precautions will change your experience of therapy at our clinic.


Before you come to the clinic:

  • Make sure you and your child are feeling well and don’t have a fever

  • Complete the symptoms declaration and consent form that will be sent to you through the Jane system (online submission)

  • You will receive an email from the Jane system with instructions for your appointment



At the clinic:

  • Please come at your appointment time, as waiting areas will be closed, and this will help prevent overlap with another families

  • Appointments will be staggered with enough time in between for the necessary cleaning to make the environment clean for the next sweetheart.

  • When you arrive, we will use a contactless thermometer to take each person’s temperature

  • We will ask that you wash your hands and have your child wash their hands as your arrive

  • Parents must wear a face mask throughout the session’s duration

  • We ask that only one adult attends the session with the child - if this is a concern, please connect with us

Things that will not change:


It will be different for a while, but as with all changes, it will become second nature before long.  The quality of therapy, the warm atmosphere, communication between you and your therapist and supporting your child’s development will not change.


We miss seeing you and your children and we can’t wait to see you all again.  Thank you for all your support and checking in during this time of covid-19.  Thank you to my awesome staff - we have had the opportunity to learn and support each other.  This has been a silver lining in all of this!  


Thank you to all of the families who have reached out for online sessions.  We are learning to navigate a whole new way to deliver therapy :)  


For families who feel comfortable having your child seen at the clinic, we welcome you.  For those families who feel hesitant but wish to receive therapeutic support, we will continue to offer online sessions.  Please reach out and connect with your therapist.  


As always, we are open to learning how you are all doing!  If you have suggestions or ideas, please connect with us, and we look forward to seeing your smiling faces again soon.

The Aquilla Occupational Therapy Services Team

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